As of October 1, 2013, the Service Parts Warranty on Ford & Motorcraft parts is increasing to 24 months and unlimited miles - wow! The current warranty is 12 months or 12,000 miles, whichever comes first. However, the new warranty:
- Applies to all Ford and Motorcraft branded parts sold to customers or installed on a customer paid repair.
- Standard Parts Warranty on Ford paid repairs (warranty, customer loyalty program, recalls, owner notification programs) remains unchanged at 12 months or 12,000 miles, whichever comes first.
- Standard Parts Warranty labor is now reimbursable to requesting fleets and installers for parts sold over-the-counter. Limit of $150 per repair.
- Dealerships continue to be reimbursed labor on SPW repairs completed in the repair shops.
- SPW coverage remains unchanged on parts with unique warranty coverage, including powertrain assemblies, batteries, and sheet metals as stated in the Warranty & Policy manual.
If any of this New Warranty Information for Service is unclear or confusing, don't hesitate to contact us. We will happily clear up any confusion and help you better understand this new warranty. We want you to be able to take advantage of the updated warranty that offers more benefits to you, our customer.
Our friendly and knowledgeable sales staff is also on hand to answer any other automotive questions you may have - whether you're curious about our Challenged Credit Car Loans; want more information on Auto Financing; or have questions about one of our Certified Preowned Cars For Sale. We're here to help! So stop by and let us take care of all of your vehicle needs.
Family owned and operated since 1946, Roy O'Brien Ford is located at 22201 E. 9 Mile Rd. St. Clair Shores, MI 48080 for all your Metro Detroit Ford Vehicle needs. Stay on the right track to Nine Mile and Mack!
Visit our website: http://www.royobrien.com
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